- Experience: 5 to 10 years of experience supervising or managing a team within a multinational company.
- Education: Bachelor’s degree required. An MBA (completed or in progress) is an advantage.
- Skills:
- Excellent communication skills, both verbal and written.
- Proficiency in Project Management (PMP certification is a plus, but not required).
- Strong team management abilities, including scorecard creation, coaching, and goal-setting.
- Client and Stakeholder Management: Can manage upward with effective negotiation and follow-up skills.
- Methodologies: Familiarity with Agile, Lean Six Sigma, Design Thinking, or similar operational improvement methodologies.
- Schedule: Night shift availability.
- Work Setup: Hybrid (Work from home 4 days per week, report to office 1 day per week).
Job Features
We are actively seeking a dedicated professional to join our team as a Full-Time Customer Support Supervisor. In this role, you will be a key leader within our customer service team, guiding and suppo…View more
Virtual Assistant
- Education: Must have completed at least 2 years of college or hold a degree.
- Experience: Minimum of 6 months of American English call center experience.
- Skills:
- Excellent verbal communication skills.
- Strong written skills, with the ability to compose professional emails and write summaries using business vocabulary.
- Basic proficiency in MS Office.
- Work Ethic: Willing to learn, adaptable, and has a strong work ethic.
- Schedule: Night shift availability.
- Work Setup: Hybrid (Work from home 4 days per week, report to office 1 day per week).
Job Features
We are actively seeking dedicated individuals to join our team as Virtual Assistant. As a Virtual Assistant, you will be a vital part of our customer service team, ensuring top-notch assistance and sa…View more
Position: Full-Time Agent
Work On-site- Competitive hourly compensation
- Flexibility in scheduling to accommodate your needs
- A welcoming and supportive team environment
- Opportunities for personal growth and professional development
- Minimum of a Senior High School diploma or equivalent.
- Exceptional communication skills are a prerequisite.
- Willingness to work night shifts.
- Availability to work full work days.
- Saturday and Sunday – 9 pm to 6 am
- Weekdays – 5am to 9am
- Weekdays – 9 pm to 9 am
Job Features
We are actively seeking dedicated individuals to join our team as Full-Time Customer Support Agents. As a Customer Support Agent, you will be a vital part of our customer service team, ensuring top-no…View more
- Competitive hourly compensation
- Flexibility in scheduling to accommodate your needs
- A welcoming and supportive team environment
- Opportunities for personal growth and professional development
- Minimum of a Senior High School diploma or equivalent.
- Exceptional communication skills are a prerequisite.
- Willingness to work night shifts.
- Availability to work one to two times per week.
- Saturday and Sunday – 9pm to 6am
- Weekdays – 5am to 9am
- Weekdays – 9pm to 9am
Job Features
Join our team as a Part-Time Customer Support Agent, where you will contribute to providing exceptional service to our clients. This part-time position is ideal for individuals seeking to apply their …View more